A breakthrough program to design, build, operate and transfer the knowledge, tools and infrastructure required to enable and support a process-centric organization.
Increasingly, organizations around the world are attracted to the idea of process-based management. Central to this idea is the fact that every organization can only deliver value to its customers, itself and other stakeholders via its cross-functional business processes. Hence it is via its business processes that an organization executes its strategy. Business processes must therefore be managed and continuously optimized.
The Office of BPM is an important organizational mechanism that has been widely adopted by enterprises aiming at institutionalizing BPM initiatives and perpetuating its benefits throughout the organization in a more centralized approach.
Experience has shown that organizations that make the modest investment required to establish an effective Office of BPM have a significantly improved chance of realizing the benefits of process-based management.
The Office of BPM is the focal point for the coordination of process improvement and process management activities. It will support all areas of the organization with standards compliance, methodologies, templates, education, project support and coaching. The Office ensures that BPM practice is consistent and that BPM objectives are achieved in a timely and cost-effective manner.
Establishing the OBPM e-Book (4.7 MiB)
